The team at Hazel Family Eyecare is here to make your experience comfortable and welcoming from the moment you arrive. With a dedicated optician on hand to provide personalised, professional attention, every detail of your vision care is handled with expertise. We believe that great care doesn’t happen by accident; it takes a group of people who truly care about what they do and who they’re doing it for.

Behind the scenes, our technicians and clinical team handle diagnostic testing, prepare exam rooms, and ensure your visit runs smoothly and on time. They work closely with our doctors to track changes in your vision, follow up on specialty care, and make sure nothing is missed.
They’re also here to answer your clinical questions, especially if you’re managing a condition such as dry eye, diabetes, or glaucoma, which may require multiple visits or follow-ups.

We know that your experience at Hazel is shaped by every interaction, not just the time spent with the doctor. That’s why we’ve built a diverse team with a range of experience, allowing you to feel at ease, respected, and heard.
Whether you’re visiting for a routine eye exam, trying contacts for the first time, or navigating vision insurance, our staff is here to listen and support you with warmth, professionalism and caring. They are the heart beat of our office.
From check in- to check out, From scheduling to frame styling, our staff members are her to attend your needs, explain next steps or offer an opinion when you’re choosing eyewear.
Our optical staff is trained to do more than help you pick out frames. They understand how prescriptions work, how lenses should be centered and fitted, and how to guide you through a process that can sometimes feel overwhelming.
They’re here to help with adjustments, repairs, and honest feedback, without pressure. Whether you’re choosing your first pair or replacing a longtime favorite, our goal is to make the process clear and comfortable.


Our front desk team sets the tone for your visit. They assist with scheduling, benefits coordination, and keeping you informed about your appointment. If you're unsure whether your exam is medical or routine, have questions about insurance, or need help reordering glasses or contacts, they’re your first point of contact and always ready to help.
Our goal is to make every step of your visit feel clear, supportive, and calm. If you have questions before your appointment or want to learn more about the services we offer, our team is here to help.